OUR SERVICES / FROM INCEPTION TO IMPROVEMENT
Make the next step clear.
Then make it work.
From the business case to live operations, bring the right expertise to the decisions, dependencies and people that shape your Infor LN programme.
Programme & project management
Give every workstream a clear direction.
Planning a rollout with competing priorities, multiple teams or interdependent decisions?
Keep your Infor ERP programme connected to its business case. R&G brings programme management, project management and rollout support together so scope, responsibilities and priorities can be understood across the organisation.
HOW WE CAN HELP
- Programme planning and workstream coordination
- Project oversight, decisions and delivery priorities
- Infor ERP rollout planning across business teams
A programme that people can follow: what needs to happen, who owns it and which decisions come next.
Business consulting & analysis
Make the business requirement the starting point.
Investing in ERP before the future process and business priorities are fully understood?
Define what your organisation needs to achieve before shaping the solution. We examine business requirements, understand process gaps and connect the business case with a target operating model that supports how you want to work.
HOW WE CAN HELP
- Business requirements and process analysis
- Business-case development and investment priorities
- Target operating model and future-process definition
A shared understanding of the problem, the intended change and the business reason behind it.
Development & integration
Connect the work that crosses system boundaries.
Do separate applications leave your team moving information by hand?
Build connections around the business process. R&G combines software development with third-party integration to address requirements across Infor LN and the systems around it. The objective is a coherent flow of information that supports the way your teams work.
HOW WE CAN HELP
- Software development for agreed business requirements
- Integration with third-party applications
- Customisation aligned to the wider solution
Fewer disconnected steps between applications, with a clearer link between the requirement and the development work.
User training & enablement
Turn system knowledge into everyday confidence.
Will your people understand the new process when the implementation team steps back?
Help users understand what to do, why it matters and where their work fits. We develop training material and deliver user training around business processes, giving teams a practical foundation for adopting Infor LN.
HOW WE CAN HELP
- Training material aligned to business activities
- User training for the processes being introduced
- Knowledge sharing to support day-to-day adoption
People who can connect system tasks with their responsibilities and the wider business process.
Data modelling & migration
Treat data readiness as business readiness.
Is your source information structured and mapped for the system you are moving to?
Give migration a clear structure from the outset. R&G supports data modelling, mapping and migration so existing information can be prepared for its place in the target application. Business understanding is central to deciding what the data means and where it belongs.
HOW WE CAN HELP
- Data modelling and target-structure definition
- Source-to-target data mapping
- Migration planning and execution support
A more organised transition, with the relationship between source information and the new application made explicit.
Application & go-live support
Keep the momentum after the system goes live.
How will your team handle the transition from project activity to live operations?
Stay supported through the period when new processes become daily work. We provide go-live and hyper-care support, then continue the conversation as business needs change. Reviews of future Infor LN releases help identify opportunities to address remaining process gaps.
HOW WE CAN HELP
- Support through go-live and initial live operations
- Hyper-care as users adopt the new solution
- Ongoing dialogue on process gaps and new releases
A continuing relationship that connects immediate support needs with longer-term improvement.
Analytics & business intelligence
Bring the business question into focus.
Do you have information available, but still lack a clear view for decision-making?
Start with the questions your teams need to answer. R&G’s business intelligence offering brings reporting and analysis into the transformation conversation, helping connect enterprise information with operational and management priorities.
HOW WE CAN HELP
- Business intelligence requirements
- Reporting and analysis priorities
- Infor Birst within the wider application portfolio
A clearer connection between the information you capture and the decisions it needs to support.
THE NEXT STEP STARTS WITH A CONVERSATION
Make your next ERP decision
with a clearer direction.
Bring your business priorities, current challenges and plans for change. We’ll help you identify where to start and what to consider next.